Elder Faud Lawyer Services. Senior Fraud Services.
1. You are entitled to be treated with courtesy and consideration at all times by your lawyer and the
other lawyers and nonlawyer personnel in your lawyer’s office.
2. You are entitled to have your attorney handle your legal matter competently and diligently, in
accordance with the highest standards of the profession. If you are not satisfied with how your matter is
being handled, you have the right to discharge your attorney and terminate the attorney‐client
relationship at any time. Court approval may be required in some matters, and your attorney may have
a claim against you for the value of services rendered to you up to the point of discharge.
3. You are entitled to your lawyer’s independent professional judgment and undivided loyalty
uncompromised by conflicts of interest.
4. You are entitled to be charged reasonable fees and expenses and to have your lawyer explain before
or within a reasonable time after commencement of the representation how the fees and expenses will
be computed and the manner and frequency of billing. You are entitled to request and receive a written
itemized bill from your attorney at reasonable intervals. You may refuse to enter into any arrangement
for fees and expenses that you find unsatisfactory. In the event of a fee dispute, you may have the right
to seek arbitration; your attorney will provide you with the necessary information regarding arbitration
in the event of a fee dispute, or upon your request.
5. You are entitled to have your questions and concerns addressed promptly and to receive a prompt
reply to your letters, telephone calls, emails, faxes, and other communications.
6. You are entitled to be kept reasonably informed as to the status of your matter and are entitled to
have your attorney promptly comply with your reasonable requests for information, including your
requests for copies of papers relevant to the matter. You are entitled to sufficient information to allow
you to participate meaningfully in the development of your matter and make informed decisions
regarding the representation.
7. You are entitled to have your legitimate objectives respected by your attorney. In particular, the
decision of whether to settle your matter is yours and not your lawyer’s. Court approval of a settlement
is required in some matters.
8. You have the right to privacy in your communications with your lawyer and to have your confidential
information preserved by your lawyer to the extent required by law.
9. You are entitled to have your attorney conduct himself or herself ethically in accordance with the
New York Rules of Professional Conduct.
10. You may not be refused representation on the basis of race, creed, color, religion, sex, sexual
orientation, gender identity, gender expression, age, national origin or disability.